Cherry V 1.5

[cheechman]

Hello

I recently purchased your software for Mental Ray on 3D Studio Max but not having any luck running it

I have 3D Studio Max 9 with Vista 64 installed and wondering if this is why it is not running, I followed the install instructions and when i try and launch Cherry from interface it comes up with an error

Can you shed any light on this

Thanks

Glenn

[Warin-3DT]

Hello,

I will forward your questions to Blue Cherry's author and will also advise him to answer your question here!

Regards
Warin

[Mr. Bluesummers-3DT]

Quick Reply
Hi Glen.

I'm afraid I have some bad news. Microsoft did not recompile several of thier activeX components when making the 64-bit version of Windows. In short; BlueCherry will not run on a 64-bit machine. I'm afraid this cannot be changed.

[Warin-3DT]

Thanks Guy BlueSummer for your quick reply and your message sending to me.

Glen, can you please contact lynette clee at lynette@3dtotal.com telling her what had happened and put the link from this thread in a email, so she will not confuse, about getting this fellow a refund? I'm afraid you will have to provide the proof of your order, email from Paypal and 3dtotal shop etc, in an email as well.

I will also drop her a line to let her know the situation as well.

Bests,
Warin

[Lynette-3dt]

Thanks, Warin

Glenn, if you could please drop me an email at lynette@3dtotal.com, with some information relating to your purchase so that I can track it and process a refund, that would be great.
Note: If you purchased by PayPal, please provide either your PayPal email address, or your Transaction ID if you still have it. If you purchased by credit card, you should have a referencer number looking something like, WedJul200712345678. If you could send me that reference, that would be a great help.

I'm sorry to hear about the problems with your purchase, and I hope to hear from you soon so we can get the refund sorted for you.

Thanks again, Warin!

Best wishes,

Lynette - 3DTotal

[cheechman]

Hello

I have sent details as requested and thanks for all your help on this matter

Also wanted to find out if there is any future releases for Vista 64 for this type of software for Max ( Cherry Version 2.0 ) would this be compatiable ?

Thanks

Glenn

[Warin-3DT]

Thanks Lynette and Hello Glenn,

I have passed your question to Guy Bluesummer who is the author of BlueCherry for you I'm sure he will reply you shortly!

Regards
Warin

[Mr. Bluesummers-3DT]

Quick Reply
I'm afraid that 64-bit compatability is outside the scope of our upgrade schedule. There are many differences between 32 and 64 bit compilations of Windows that I'm sure you're already familiar with. Unfortunately, it's those differences that will make a V-64 version impossible.

My apologies.

[Warin-3DT]

Thanks Guy!